• Free 14-day pilot, no obligation
  • Direct with the founder, no middlemen
  • Real pricing published, not "request a quote"
  • Cancel anytime, no lock-in
Missed-call recovery for UK service businesses

Every call you miss is a job your competitor just took.

We build and run the system that answers, texts back, and books the customer you'd otherwise have lost — every missed call, every after-hours enquiry, every form nobody replied to in time. Live on your real phone line in days.

Start a free 14-day pilot See what missed calls cost you Free for 14 days. No card required. Switch off any time.
The problem

This is happening to your phone right now, not hypothetically.

Nobody notices a missed call as a loss. It just feels like a quiet evening. The job it was carrying doesn't feel like anything at all — it just goes to whoever picked up next.

62%
of calls to home-service businesses go unanswered
— industry research, compiled by Aira
85%
of callers who don't reach you the first time never call back
— HouseCall Pro
£126k
average yearly loss to missed calls, small service businesses
— industry research, compiled by Aira
Do the maths on your own business

What are missed calls actually costing you a month?

Move the sliders to match your business. This is arithmetic, not a sales estimate.

What a typical booked job is worth to you, all-in.
After-hours, on-site, or too busy to answer — all of it.
Used as the recovery rate once every call gets a reply.
Estimated money lost
£1,715/month
Based on 26 missed calls/month, 35% converting at £280/job — and 85% of the rest calling a competitor instead of you.
Over a year, that's roughly £20,580 in jobs going somewhere else.
What gets built

One system, three jobs, running whether you're on a ladder or asleep.

Missed calls

Instant SMS follow-up

Any call that goes unanswered gets a text within 30 seconds, asking what they need and when works for a callback.

After hours

AI voice answers the phone

Outside working hours, calls get answered by a voice agent trained on your business — not a generic voicemail box.

Every enquiry

One inbox, booked slots

Web form and SMS replies land in one place, qualified, with a booking already offered — nothing sits waiting for you to notice it.

How it starts

Free to try. You only pay once it's proven itself.

STEP 1

14-day free pilot

The system runs live on your actual phone line for two weeks, completely free, no card required to start.

STEP 2

You see the numbers

Calls captured, enquiries answered, bookings recovered — a plain report, not a sales pitch, at the end of the pilot.

STEP 3

Keep it running, or don't

If it recovered work, it becomes a flat monthly fee from day 15. If it didn't, it switches off and costs you nothing.

Right now

Exactly where this stands today.

No inflated numbers, no fake "trusted by" logos. Taking on the first free 14-day pilots now, to build the first real case studies before opening this up more widely.

About

Built by one person, run like it should outlast that.

Marq Studio is one person, building this from Harare: Tawananyasha Muzondo, who goes by Don Marq. No inflated agency claims, no outsourced work you never hear about. Every project is handled directly, start to finish.

The focus is narrow on purpose: one problem — missed calls costing service businesses real jobs — solved properly, for a small number of businesses, before it becomes anything wider.

Why this, why now

A phone that keeps ringing after hours is a solvable problem, not an inevitable one. The system that answers it runs the same way every night — it doesn't get tired, doesn't forget to call back, and doesn't need to be reminded.

Direct, not outsourced

You work with the person actually building your system, no relay through account managers.

Real pricing, upfront

No "request a quote" games. Actual prices published before you ask.

Proven before billed

The system runs free for 14 days first. You only pay once you've seen it work.

One problem, done properly

Missed-call recovery, full stop — not a dozen half-built services.

FAQ

Straight answers, before you ask.

Is this a real, working business?

Yes. Marq Studio is an independent, one-person-run studio focused entirely on missed-call recovery for service businesses. What you see here is exactly what's being built, no bigger than it actually is.

Who am I actually working with?

You work directly with the founder on every project, no middlemen, no outsourcing to someone you'll never speak to.

What happens to my calls during the free pilot?

The system runs alongside your existing line — missed calls trigger the SMS follow-up, and after-hours calls route to the voice agent. Nothing about your number changes, and it can be switched off instantly if you want to stop.

How do I pay, and is it safe?

Nothing is charged during the 14-day pilot. If you continue after, the monthly fee and any call/SMS usage costs are agreed upfront before anything is billed.

How long does setup actually take?

The pilot can usually go live within a few days of a quick call to understand your business and hours.

Do you work outside the UK?

The current focus is UK and Irish service businesses — plumbers, electricians, dentists, vets, driving schools and similar. Get in touch if you're elsewhere and want to ask.

What if I want to cancel later?

Cancel any time, no lock-in contract.

Get in touch

Tell us about the calls you're missing.

Two-minute form, or just book straight in below — either way, a real reply from the founder, not an autoresponder.

What happens next

A reply directly from the founder, not an autoresponder, usually within a day.

No pressure

The 14-day pilot is free and non-binding. Reaching out doesn't commit you to anything.

Your details are used only to reply to you, never sold or shared. Read the full privacy note.

Privacy & terms

Short version, no legal maze.